FAQ

How long does shipping take?

We offer EMS and DHL worldwide shipping. Orders typically arrive within 8–15 business days, depending on your location.

How should I care for my Louis Vuitton sunglasses?

To maintain your LV sunglasses in optimal condition, keep them in their case when not in use. Avoid exposure to extreme heat or direct sunlight for long periods. Clean the lenses with a microfiber cloth to prevent scratches, and store them in a cool, dry place to preserve the frame’s shape.

What happens if my shipment is lost or stolen?

In the rare case that your package is lost or stolen, we will work with the courier to investigate. If it’s confirmed that the package was not delivered incorrectly, we will send you a replacement. Please note that we cannot be held responsible if the shipping address was incorrect or modified without notifying us.

What happens if my sunglasses arrive damaged?

While damage during shipping is unusual, if your sunglasses arrive in damaged condition, please contact us immediately. We will arrange for a return and will either repair or replace the sunglasses at no additional cost to you.

Where is my order? It’s been two weeks.

If there’s a delay, we’ll notify you directly. Once your order has shipped, you’ll receive a tracking number. Please check both your inbox and spam folder for updates before reaching out to us.

What materials are used in your LV sunglasses?

Our Louis Vuitton sunglasses are crafted from premium materials, including high-quality acetate, titanium, and durable lenses. Each pair is designed to offer both luxury and functionality, ensuring comfort and long-lasting wear.

I’m looking for a pair of Louis Vuitton sunglasses not listed on your site. Can you help me?

Yes, we can assist. If you’re interested in a specific pair of LV sunglasses not currently available on our site, please reach out with photos, the model name, or the item code. The more details you provide, the quicker we can assist in sourcing them for you.

Can I exchange my sunglasses for a different model?

Exchanges are accepted within 3 days of receiving your order. A $30 handling and shipping fee applies. The sunglasses must be unused, in their original packaging, and in perfect condition.

Do you offer returns if I’m not satisfied with my order?

Yes, we offer a 30-day money-back guarantee. If you are not satisfied, simply return your sunglasses within 30 days for a refund of the product price (excluding shipping and handling).